References
Importance of the consultation
Abstract
Introducing a longer and thorough consultation can help practitioners to understand patients' real motivations and emotional attributes and identify any underlying mental health issues. A structured examination also allows different conditions to be diagnosed and provides a thorough and holistic treatment plan to create transformational results, says Dr Manav Bawa
One of the most challenging parts of the patient journey is the consultation. If the practitioner carries this out correctly, the whole process can be extremely smooth and rewarding, with transformational results. However, a short or unstructured consultation could very easily lead to dissatisfaction for patients or the clinician and run the risk of complaints.
Another challenging aspect is online consulting. As many saw during the COVID-19 pandemic, there was a huge rise in online consultations, which proved to be extremely useful when following up on patients. However, this did lead to its own challenges.
This article will be discussing the different aspects of the consultation in medical aesthetics and ways to enhance it, as well as some of the challenges.
There are numerous medical models of consulting described in the literature, such as the Calgary–Cambridge and Pendleton models (Denness, 2013), and many of us from the NHS have retained this way of consulting.
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